Artboard 21Artboard 23Artboard 24Artboard 25Artboard 1 copyArtboard 1 copy 2Artboard 4Artboard 10Artboard 6Artboard 7Artboard 12Artboard 13Artboard 14Artboard 17Artboard 16Artboard 18

Icon Water is the Australian Capital Territory’s supplier of essential water and wastewater services. They own and operate assets comprising the ACT’s network of dams, water treatment plants, sewage treatment plants, reservoirs, water and sewage pumping stations, mains and other related infrastructure.

In line with their core company value of excellence, Icon Water set out to boost their Reliability Centered Maintenance (RCM) toolkit and launched an RCM improvement initiative. Following the evolution of the business to Oracle Utilities Work and Asset Management, it was clear there was an opportunity to ensure that optimized maintenance strategies existed for all assets – not just critical assets. It was an ideal time to transition from Excel to ARMS Reliability's digital Asset Strategy Management solution OnePM.

“As our asset base grows and our assets age, it is even more important for our maintenance strategies to be well planned and executed.  By working with ARMS Reliability we are able to leverage industry best practice tools so we can deploy the best possible solutions for our entire asset base in the most efficient manner. ARMS Reliability has been a great partner - they have worked closely with us to truly understand our challenges, and continue to provide considerable depth of knowledge and support throughout the process.”

Andrew Behn, Team Leader Maintenance Engineering & Delivery Planning, Icon Water


Industry: Water Utilities

Location: Australian Capital Territory

Solutions: Asset Strategy Management, OnePM®