Learning Objectives 

  • The purpose of this course is to provide a refresher of the key concepts of RCA. It is mainly concentrated towards previous attendees of the 2-day RCA Facilitators course who may not have been able put their skills into practice, or who require a re-focus with our expert trainer. 
  • The aim is for attendees to go back to their roles, revitalized with the skills and knowledge of how to perform a solid RCA investigation on any problem. 

Key Learnings 

  • Students will re-learn the concepts of Cause Tree RCA methodology in a condensed, agile, fun format. They will walk away ready to again perform as facilitators in an RCA investigation. 

Course Information

Duration and Delivery arrow icon
  • 1-day face-to-face classroom, or 
  • 7.5-hours remote web conferencing 


Who should attend? arrow icon

Anyone who has previously attended the RCA Facilitators course, RCA Participants, or RCA Managers course, and requires a refresh in the concepts of performing an RCA investigation as a facilitator.

Languages arrow icon
  • English 
  • Spanish 
  • Portuguese 

Learning Path arrow icon

Prerequisites: RCA Facilitators Course