Learning Objectives 

  • The purpose of this course is to provide students with the knowledge and skills necessary to facilitate effective problem analysis. 
  • This course is ideal for anyone whose job involves problem-solving. As a minimum, all supervisors and lead personnel should take this course. 
  • During the course, participants will apply everything learned to solve an exercise problem and each student will be given the opportunity to facilitate a group.

Key Learnings 

  • The course provides a working knowledge of the Cause Tree RCA methodology. It assists anyone in understanding fundamental problem-solving processes and how to facilitate an effective investigation. 

Why you should attend 

  • Ideal for people who are likely to be leading and facilitating a Root Cause Analysis investigation and need to have a strong understanding of the methodology with interactive exercises. 
  • Enables action towards reducing high maintenance costs and unplanned downtime. 
  • Provides a simple methodology to tackle recurring problems and reverse a lack of confidence in current solutions.  
  • Counters the challenges in getting management and stakeholders to buy into the vision for reliability initiatives 

Course Information

Duration and Delivery arrow icon
  • 2-days face-to-face classroom, or 3-days face-to-face classroom with 1-day of workshop facilitation exercises 


  • 15-hours remote web conferencing, typically over 3 days. A 7 hour workshop of facilitation exercises can also be included for remote delivery  

Who should attend? arrow icon

Supervisors, Engineers, LEAN Specialists, 6 Sigma Black Belts, Designers Engineers, Safety and Environmental Representatives, Administrators, Continuous / Healthcare Improvement Specialists, Business Analysts, IT Professionals, HR Personnel. 

Learning Path arrow icon
  • Prerequisites: None  

Next Steps: 

  • RCA Advanced Facilitators Course 
  • RCA Incident Investigation 

Book this Course

Attend Public Enquire