Effective problem-solving has never been more important.
The "5 Whys process" is a common method to identify causes of the incident. What do you do if this technique only presents further symptoms rather than real root causes?
Depending on the severity and complexity of the problem the common 5 Whys method may not be enough to uncover effective solutions. If the 5 Whys process does not deliver the right answers, then there are critical 6 steps you can follow that will guide you through a more rigorous investigation and give you confidence that your analysis will be a success.
- Collecting more information
- Assembling the team
- Conducting an RCA
- Implementing Soltuions
- Measuring Success
- Advertising Success
This webinar presents a useful method for taking the analysis further than the 5 Whys process and will walk you through our best tips for getting to the bottom of any problem.
